All Is Well with Nautel NV20’s

Without getting into the details of version information as that is proprietary with Nautel, I will say we discovered a little issue with the controller on the NV20’s. Needless to say the issue did not cause much of an problem as more of an annoyance. It was a controller reset with no explanation. Random with no warning this reset would occur. I can say now that we worked this out as Nautel works on the next major release of NV software.

It is quite interesting to work through these issues and provide the information necessary to catch it and fix it. I feel good that we got it as quickly as we did. Tech support on Nautel’s side was awesome. If you find your NV series transmitter randomly dropping you off the air for 2 seconds and cannot find the explanation you better give Nautel a call. The fix is there. Get it.

I did drive our friends nuts as I was able to corrupt the AUI software on the transmitter itself. The fix was to ship me a new compact flash card with the “good” files in tact. Did the NV20 operate in this “mode”? You betcha. We had full remote control through the our remote control and we had full control via IP. If you are worried about such things as this with software based systems, you should be relieved to know that the important information is contained on the controller and does not fully rely on the computer running the AUI .

Great job Nautel. I look forward to the next major release so I can break that!

PS- Look forward to a Field Report coming to a trade near you.